Effective Date
30/10/2024
Introduction and Legal Compliance
ConvertixPro, operated by Promatrix Technologies (OPC) Private Limited, adheres to strict security and data protection laws. These include the Information Technology (IT) Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable regulations. By using ConvertixPro, you agree to abide by these terms, ensuring compliance with data protection laws that protect your rights and define our responsibilities.
Data Encryption and Protection (IT Act, 2000)
All user data transmitted through ConvertixPro is protected with 256-bit SSL/TLS encryption during transfer and AES encryption for data-at-rest. These measures ensure data confidentiality as per Section 43A of the IT Act, 2000, requiring reasonable security practices to safeguard sensitive personal data or information (SPDI).
Account and Identity Protection (Personal Data Protection Bill)
To prevent unauthorized access, ConvertixPro enforces robust authentication mechanisms, requiring secure login credentials. Any security breach is promptly reported to affected individuals, as mandated by Section 43A of the IT Act, 2000. Users must ensure the confidentiality of their credentials.
User Data Access and Control (Right to Access and Correction)
Users have full control over their data on ConvertixPro, with rights to access, correct, or delete their information. These rights align with Indian privacy laws and global standards, including GDPR Articles 15 and 16. You can manage your data securely through your account settings.
Data Retention and Deletion Policy (SPDI Rules, 2011)
In compliance with the SPDI Rules, 2011, ConvertixPro retains personal data only for as long as necessary to provide services or comply with legal requirements. Files are automatically deleted from our servers within 30 days, ensuring minimal data retention.
Third-Party Service Integration and Liability (Limitation of Liability Act, 1855)
ConvertixPro integrates trusted third-party services to enhance functionality. While we ensure partners meet strict security standards, users must review third-party policies. Liability for third-party breaches is limited under the Limitation of Liability Act, 1855.
Breach Notification and Incident Response (SPDI Rules, 2011)
In the event of a security breach, ConvertixPro promptly notifies affected users, providing details about the breach and necessary protective actions. This process complies with Rule 8 of the SPDI Rules, 2011.
Data Privacy and User Consent (SPDI Rules, 2011)
We collect and process personal data only with informed user consent, as per Rule 5 of the SPDI Rules, 2011. Our Privacy Policy outlines data handling practices, ensuring compliance with Section 43A of the IT Act, 2000.
Secure Payment Processing (Payment and Settlement Systems Act, 2007)
Payments made through ConvertixPro are processed via licensed, secure payment gateways compliant with the Payment and Settlement Systems Act, 2007. All financial transactions are encrypted and verified to minimize risks.
Compliance with International Standards (ISO/IEC 27001)
ConvertixPro follows ISO/IEC 27001:2013 standards for information security management. This globally recognized framework ensures the protection of user data against unauthorized access, loss, or misuse.
Governing Law and Jurisdiction (IT Act, 2000; Indian Contract Act, 1872)
This Security Policy is governed by Indian law, including the IT Act, 2000, and the Indian Contract Act, 1872. Any disputes will be subject to the jurisdiction of courts located in Bengaluru, Karnataka, India.
Contact Information and Support
For questions about our security practices or to report a security incident, contact us:
Legal and Compliance Details
ConvertixPro is operated by Promatrix Technologies (OPC) Private Limited:
Email: support@convertixpro.com, contact@convertixpro.com
Phone: +91 80 6964 0032
Address: UNIT 101, Oxford Towers, 139, HAL Old Airport Rd, Kodihalli, Bengaluru, Karnataka 560008
Legal and Compliance Details
ConvertixPro is operated by Promatrix Technologies (OPC) Private Limited:
GSTIN: 29AAOCP3856G1ZV
CIN: U62011KA2024OPC183373
TAN: BLRP33599G
Udyam Registration No: KR-18-0010815
PAN: AAOCP3856G
Startup India Certificate No: DIPP163736
ISO Certificate No: INQ/KR-44970/1223